Quick Bites of Info
We get it—there’s a lot to digest. Here are answers to your most common questions, no overcooking required.
1. Are you Halal certified ?
Yes, Nosh Kitchen is Halal certified by the MUIS.
2. Do you deliver on Public Holiday ?
Yes, we deliver everyday.
3. What is your earliest delivery time and collection time ?
Earliest delivery time is at 7.30 am. Any other timing will be on case to case basis subjected to our availability. For collection time it will be 3 hour after setting up or 10.30pm (whichever is earlier).
4. How do I place my order ?
You can place your order via:
- Website: www.noshkitchen.com.sg
- Telephone: 9642 8403
- Email: sales@noshkitchen.com.sg
After placing your order online, our sales personnel will contact you to confirm your order.
For customized menu or special event, you may also contact our sales personnel 9642 8403.
5. What is the transport charges?
- Delivery charges as follow:
- Bento / Mini Buffet – $30.00 ($32.70 w/ gst) per trip / per drop off
- Standard Buffet – $70.00 ($76.30 w/ gst) per trip
- Seminar Full Day – $100.00 ($109.00 w/ gst) 3 trips delivery (Am. Lunch. Pm)
- Live Station – $100.00 ($109.00 w/ gst)
- Morning Surcharge – $80.00 (87.20 w/ gst) for events before 8.30 am
- Area Surcharge $30.00 ($32.70 w/ gst) for CBD, Sentosa, Tuas, Jurong Island
6. Do we need to pay GST for our order?
Yes, Nosh Kitchen is a GST registered company and all prices will be subjected to prevailing tax.
7. How many days in advance do I need to place an order?
At least 3 working days before event date, order will be based on first come first served basis and is subjected to our availability. We advise our customer to place their order earlier especially during festive period such as Chinese New Year or Christmas.
8. What is you servicing portion size?
Our buffet portioning are 1:1 with a 10% buffer.
9. Can I do a last minute order?
Yes, we are able to accept last minute order or on day delivery subjected to timing and menu availability.
10. Can I still change the dishes in the menu?
Yes, we allow item to item change within the same category, additional surcharge is applicable if changes made are of a higher cost..
11. Can I still make changes to my order after confirmation or before the event date?
Yes, you can still make changes to your order 1 working day before the event (cut off time at 12pm).
12. How do I make payment for my order and if deposit is required?
Payment via internet banking / fund transfer / paynow – UEN:201100725H.
13. What if I need to cancel my order last minute?
- Cancellation charge will be as follow:
- 50% of total order amount for any cancellation five (5) working days before event date.
- 80% of total order amount for any cancellation three (3) working days before event date.
- 100% of total order amount for any cancellation one (1) working days before event date.
14. I need my buffet to be ready at 12pm, what is the set up time?
We will arrive 45 to 60 mins earlier for set up, for bigger order and order with complex set up we may need to pre-set earlier in the day or 1 day before the event.
15. What is the different between regular buffet and mini buffet (drop off)?
Regular come with buffet table and warmer. Mini buffet are for smaller group of 15 – 20 pax, food will be served in disposable tray, no warmer or table will be provided as such no collection of equipment will be required.
16. What is the rental cost for table and stool?
- Rental of table and stools as follow:
- 3ft x 3ft table with cloth and skirting – $10.00 ($10.90 with GST) per piece
- Plastic stools – $1.00 ($1.09 with GST) per piece
17. I need porcelain ware and service staff for my event, what is the charges?
Porcelain ware is chargeable at $12.00 ($13.08 with GST) per person and service staff at $120.00 ($130.80 with GST) per staff for a duration of 3 hour, extension of hour.